When Molly Moodle spoke on the Generation Z panel at Social Day UK...
In the summer of 2017, I bought a ticket to Social Day UK and attended the full day event in London.
I was blown away at the quality of content the event provided, this was not for someone who wanted to learn how to use social media (no problem with that btw), this was for social media marketers who wanted to know the what the latest news, features and future of social media would be.
This year, the event extended over the course of three days. Due to an over lapse in the diary with existing dates, I couldn't attend the full three days of Social Day as I was speaking at the Venues and Events Expo on Thursday 31st May, and I was the official Event Broadcaster of ZC Live on Friday 1st June, however I was keen to attend Social Day on Wednesday 30th May.
I was extremely excited however when I received a message from Stuart and Lucy Hall, the Founders of Social Day UK, asking me to be a part of their Generation Z panel. I couldn't say yes fast enough!
Fast forward to Wednesday 30th, and I arrived at Congress Centre in London, ready to talk at this year's Social Day UK.
Not only was the event a fantastic opportunity to catch up with ContentCal Founder Andy Lambert and KPS Digital Director's, Dan and Lloyd Knowlton, I full on met my absolutely social media idol who I follow religiously on social media, and that was the lovely and wonderful, Debbie Doodah!
I somehow stumbled across Debbie's twitter page around a year ago and loved her branding and honest and helpful tips. This then led me to subscribe to her newsletter and soon enough, I become a super fan...
On the panel...
Before stepping onto the panel, I was a little nervous.
I had a quick moment to try and remember all of the research I did, and all the chats I had with my university students, work experience placements and staff who fell under the category of Generation Z.
I was also worried about how I was going to tell everyone that through my research, I discovered that Gen-Z are not as interested in using social media as they used to be!
I'm now sitting on the panel looking out to the audience with two fascinating Gen-Zer's.
The Panel begins...
On the far left is Founder of Influencer, Ben Jeffries and between us is Founder of Fan Bytes, Tim Armoo.
The panel was hosted by Lloyd Knowlton who kicked off with some big questions for us.
I won't go into the full Q & A, but what I loved about the panel was our clear similarities and differences with what is happening with Generation Z.
Whilst Ben discussed the power of influencer marketing and the impact it makes on promoting to Gen-Z, Tim believed that large budgets didn't necessarily need to be spent on big influencers on a campaign, but on what is culturally relevant at the time.
With Tim's experience working with Snapchat, he provided great insight into the power of brands being culturally relevant to Gen-Z, with Ben adding how influencer marketing has helped with the success of platforms such as Instagram and Snapchat.
I joined in on the debate to discuss the digital media generation gap that is already building on social media between people in their early twenties, using myself, my university students I occasionally lecture to and the Molly Moodle Media team as an example.
The Digital Generation Gap...
Every morning, I enjoy checking my Facebook and Instagram accounts, not just because I manage a social media agency and checking in for work purposes, but because I enjoy finding out what has been happening in the World since I last checked in.
Yes, it was really annoying when Facebook and Instagram updated their algorithms, which took the content out of chronological order, but to be honest, it wasn't enough to put me off the platform for good.
However, through my research of Generation-Z, it seemed that the damage had been done. Not only did a lot of Gen-Zer's come off Facebook, or severely reduce how much they use the app, but their trust in the platform had dropped. Facebook for them had become a platform for advertisers and businesses to constantly promote themselves, and they feel like, and I quote, that they "don't want to be sold to anymore".
With just 5 years between me and my team, I realised our social media behaviours were totally different.
Even on Instagram, the celebrity culture which we mentioned as being a positive factor to keeping Generation Z online, was actually something I discovered put them off, because these celebrities are constantly endorsing products, which again made Gen-zer's feel like they were being constantly sold to.
Getting into the discussion...
Overall, we boiled down to what we think is the best way to market to Generation Z and what we think the future holds.
Firstly, we summarised that in order to connect with Gen-Zer's, you need to be culturally relevant. Stop trying things that you think they will like, just go out, do your market research and find out how young people are actually using social media and how you and your brand can be a part of their conversations, especially in Whatsapp where sharing links and media is a daily occurrance for most people.
Another point was being authentic and realistic with your content.
Right now, Gen-Z are sharing meme's in private chats, tagging each other in funny videos, it is content that is relatable and relevant to them that are getting the most interactions.
Marketers need to find out how they can make their brand all of these factors, without being cliche.
YES it is a hard balance, because you can't just think "ooh I'll make a meme because they'll like that", you need to find out WHY the meme is funny, what's the relevance of it, and how can your brand be a part of something everyone is talking about.
Lastly, we we're asked, what is the future of marketing to Generation Z and I absolutely loved Tim Armoo's answer, "let's be honest, we don't actually know, no one does".
And that really was the perfect answer.
No one can really predict how people's social media behaviours are going to change, especially Generation Z.
We may have our predictions, but really, it's all about keeping your finger on the pulse and moving with the times.
I had a really fantastic time at Social Day UK, the event was a huge successful and I am cannot wait until next year's event.
On Wednesday 2nd May, I was delighted to speak to the lovely ladies of West Kent WiRE about three different social-media themed topics.
HOW TO SET UP THE PERFECT SOCIAL MEDIA PROFILE
HOW TO USE SOCIAL MEDIA EVERYDAY
HOW TO SPREAD AWARENESS OF YOUR BRAND ON SOCIAL MEDIA
During the talk, I discussed the benefits of a "to-the-point" bio description, the images you should have as your profile picture and cover photo, and how to communicate with your target audience from a business profile.
As a social media marketer, it is hard to judge how proficient everyone in the room is with social media marketing, so I always find starting with the basics and working our way up is the best way to go.
From this meeting, I realised that a lot of business owners know how to use social media effectively, and would actually like to know how to maximise the platforms they are using as new features are launched on social media platforms constantly.
As a result of today's great meeting, we are in conversations about holding a social media workshop to discuss in more detail how the group can maximise their social media strategy on their profiles for each platform.
I really look forward to meeting these lovely ladies again and getting into more depth about their marketing strategies and techniques.
If you host a networking group and would like to organise a social media workshop with your members, please feel free to message me. I'd be happy to help with advising your members on how to maximise their social media strategy!
On Wednesday 11th April, I hosted an event at Dragon Coworking in Rochester to discuss how to effectively use LinkedIn on your Personal profile and Business Page. We covered how to update your profiles, how to communicate on those profiles and what type of content to post onto your LinkedIn account and page.
To prepare for this event, I did a lot of research into LinkedIn's latest features to figure out what people can do to maximise the exposure of their content. From a marketers perspective, one problem that I have when working with clients is, even if they have given us access to their LinkedIn business page, we still can't really do much with promoting the page unless the internal team of that company get involved and share the content onto their own accounts.
Unlike Facebook, where you can boost the page and encourage people to like the page, I think it is difficult to encourage people to follow a LinkedIn business page. I'm sure if you search for 'How To Grow Your LinkedIn Business Page' you can find great tips on how to do this, but as a rule I think you have to put in a lot of hard work before you see 'ok' results.
Therefore, one topic that I focused on during yesterday's event was creating a 'Business LinkedIn Account'. Just like creating a Twitter account for business, you can post content directly onto the account and reciprocate the engagement with the people who are interacting on your account. Another benefit of doing this is, you can grow connections to the business directly rather spread those connections across various personal pages. I would really like to hear your feedback on this approach, feel free to connect and message me on LinkedIn or email me at email@example.com.